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We keep things simple, clear, and fair. Billing happens after your service is completed — never upfront. These policies help keep your service consistent and reliable.
Service is billed after each visit is completed. Payment is due within 3 days of the invoice. No upfront payments or contracts required.
If an invoice remains unpaid after 3 days, a $15 late fee will be applied. If a balance remains unpaid, future services may be paused until the account is brought up to date.
Please ensure gates are accessible, pets are secured, and the property is safe for our crew. If we are unable to complete service due to access issues, we will reschedule as needed.
If you need to skip or adjust service, just let us know in advance. Weather delays are always handled at no charge — we will automatically reschedule as soon as conditions allow.